Today on the BCP Show we talk with Mark Stoner. Customer service is EVERYTHING in business. But what can you do to ensure that your company is consistently delivering the high level of customer service your customers expect and deserve, even in the busy season? Our good friend Mark Stoner has some great ideas.
~JohnMF003 – Thanks for the review in iTunes!
~We’re really getting around this spring. Make sure to check out the Events tab in the BCP Show app so you don’t miss us when we’re speaking at an event near you! You can also book us for an event – just reach out to us here.
~Check out the videos and all the extras in the Bonus Content section of the app as well.
~Just a reminder to check out our book Blue Collar Proud: Ten Principles for Building a Kickass Business You Love, as well as the book we co-wrote with Jerry Isenhour of CVC Coaching, Blue Collar Marketing: From Start-Up to Success.
~Join us in the BCP Nation Facebook Group – it’s a great place to talk shop and share with likeminded blue collar business owners.