Tech Focused People Skills
Today on the BCP Show we talk to Brandi Biswell about training your technicians to develop better people skills. Having your techs learn from day one is a must. If you let your new hires work alongside the employees with the best people skills, it can help them adapt to a more personal style suitable for a service business. Another training technique includes roleplaying, so that your technicians can simulate real life person-to-person situations.
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~Brandi Biswell | Firing Customers
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