by Carter Harkins | Dec 26, 2018 | Episodes
Last Show of 2018 On our 158th episode of the BCP Show, we recap our 2018 as well as the three-year history of the podcast as a whole. We also have a special announcement! In an effort to narrow our focus and to shift the podcast to a “quality over... by Carter Harkins | Dec 19, 2018 | Episodes
Merry Christmas! “The courage of leadership is giving others the chance to succeed even though you bear the responsibility for getting things done” – Simon Sinek. Today on our special Christmas episode of the Blue Collar Proud Show, we talk about the... by Carter Harkins | Dec 12, 2018 | Episodes
Using Industry Jargon With Customers “Have you ever lost a sales opportunity because of the jargon you use?” Today on the BCP Show we talk to Tim Reed about communicating with customers, as well as making sure your team knows how to communicate with... by Carter Harkins | Dec 5, 2018 | Episodes
Quick Response to Customers Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of immediacy when responding to customers. Quick customer engagement is a valuable part of the “speed-to-lead” business strategy. If you... by Carter Harkins | Nov 28, 2018 | Episodes
Tech Focused People Skills Today on the BCP Show we talk to Brandi Biswell about training your technicians to develop better people skills. Having your techs learn from day one is a must. If you let your new hires work alongside the employees with the best people...
