158 – Last Show of 2018

Last Show of 2018 On our 158th episode of the BCP Show, we recap our 2018 as well as the three-year history of the podcast as a whole. We also have a special announcement! In an effort to narrow our focus and to shift the podcast to a “quality over...

157 – Christmas Episode

Merry Christmas! “The courage of leadership is giving others the chance to succeed even though you bear the responsibility for getting things done” – Simon Sinek. Today on our special Christmas episode of the Blue Collar Proud Show, we talk about the...

156 – Jargon

Using Industry Jargon With Customers “Have you ever lost a sales opportunity because of the jargon you use?” Today on the BCP Show we talk to Tim Reed about communicating with customers, as well as making sure your team knows how to communicate with...

155 – Quick Response to Customers

Quick Response to Customers Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of immediacy when responding to customers. Quick customer engagement is a valuable part of the “speed-to-lead” business strategy. If you...

154 – Tech Focused People Skills

Tech Focused People Skills Today on the BCP Show we talk to Brandi Biswell about training your technicians to develop better people skills. Having your techs learn from day one is a must. If you let your new hires work alongside the employees with the best people...

153 – Thanksgiving

Thanksgiving Episode “In our daily lives, we must see that is is not happiness that makes us grateful, but the gratefulness that makes us happy.” Today on the BCP Show we talk about how taking a minute to reflect on life can impact your life and business....

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